Terms of Service

1. Acceptance of Terms

Welcome to Wise Property. By accessing or using our property management platform and services, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Dbox Consulting Inc. ("Wise Property," "we," "us," or "our"), a company incorporated under the laws of Nova Scotia, Canada. If you do not agree to these Terms, you must not access or use our services.

2. Definitions

• "Platform" refers to the Wise Property website, mobile applications, and all associated services
• "User" means any individual or entity that accesses or uses our Platform
• "Landlord" means a property owner or authorized property manager using our services
• "Tenant" means a renter or lessee using our Platform to interact with their landlord
• "Content" includes property listings, documents, communications, and all data uploaded to the Platform

3. Eligibility & Registration

3.1 Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts under Canadian law to use our Platform. By registering an account, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access certain features, you must create an account by providing accurate, complete, and current information. You are responsible for:

• • Maintaining the confidentiality of your account credentials
• • All activities that occur under your account
• • Notifying us immediately of any unauthorized access or security breach
• • Ensuring your account information remains accurate and up-to-date

4. Description of Services

Wise Property provides a cloud-based property management platform that enables:

• • Property listing and portfolio management
• • Tenant screening, lease management, and communication tools
• • Online rent collection and payment processing
• • Maintenance request tracking and work order management
• • Financial reporting and accounting integrations
• • Compliance tools for Canadian rental regulations

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will make reasonable efforts to notify users of material changes.

5. User Responsibilities

5.1 Landlord Responsibilities

If you are a landlord or property manager, you agree to:

• • Comply with all applicable federal, provincial, and municipal laws including the Residential Tenancies Act
• • Maintain properties in safe, habitable condition as required by law
• • Respect tenant privacy rights and provide proper notice before property access
• • Follow fair housing practices and avoid discriminatory practices
• • Accurately represent property information and lease terms
• • Process security deposits and rent payments according to provincial regulations

5.2 Tenant Responsibilities

If you are a tenant, you agree to:

• • Pay rent on time according to your lease agreement
• • Maintain the rental unit in reasonable condition
• • Provide accurate information during tenant screening
• • Comply with lease terms and building rules
• • Report maintenance issues promptly

5.3 Prohibited Conduct

All users must not:

• • Violate any applicable laws, regulations, or third-party rights
• • Upload false, misleading, or fraudulent information
• • Harass, threaten, or abuse other users
• • Attempt to gain unauthorized access to the Platform or other users' accounts
• • Introduce viruses, malware, or other harmful code
• • Scrape, data mine, or extract data from the Platform without permission
• • Use the Platform for any illegal or unauthorized purpose

6. Payment Terms

6.1 Subscription Fees

Certain features require a paid subscription. Subscription fees are billed monthly or annually in Canadian dollars (CAD) and are subject to applicable taxes (GST/HST/PST). Fees are charged in advance and are non-refundable except as required by law.

6.2 Payment Processing

We use third-party payment processors to handle transactions. By providing payment information, you authorize us to charge your designated payment method. You are responsible for ensuring your payment information is current and valid.

6.3 Transaction Fees

Rent collection may be subject to transaction fees based on the payment method used. These fees are disclosed before processing and may be passed to tenants or absorbed by landlords as configured.

7. Intellectual Property

7.1 Platform Ownership

The Platform, including all software, designs, text, graphics, logos, and other content, is owned by Dbox Consulting Inc. and protected by Canadian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for its intended purpose.

7.2 User Content

You retain ownership of content you upload to the Platform. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and process your content solely to provide our services. You represent that you have all necessary rights to upload such content.

8. Privacy & Data Protection

Your use of the Platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with PIPEDA and provincial privacy laws. By using our services, you consent to our privacy practices as described in the Privacy Policy.

9. Disclaimers & Liability

9.1 No Legal or Financial Advice

Wise Property provides a technology platform and does not provide legal, financial, or real estate advice. You are responsible for consulting with qualified professionals regarding legal compliance, lease agreements, and financial decisions.

9.2 Platform Availability

We strive to maintain platform availability but do not guarantee uninterrupted or error-free service. The Platform is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.

9.3 Limitation of Liability

To the maximum extent permitted by Canadian law, Dbox Consulting Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Dbox Consulting Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of the Platform, (b) your violation of these Terms, (c) your violation of any law or third-party rights, or (d) content you upload to the Platform.

11. Termination

You may terminate your account at any time through your account settings. We may suspend or terminate your access to the Platform immediately, without notice, for:

• • Violation of these Terms
• • Fraudulent, abusive, or illegal activity
• • Non-payment of subscription fees
• • Any reason at our sole discretion

Upon termination, your right to access the Platform ceases immediately. We will retain your data for 90 days, during which you may request a data export, after which data may be permanently deleted subject to legal retention requirements.

12. Governing Law

These Terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved through:

1. Negotiation: Good faith discussions between the parties
2. Mediation: Non-binding mediation in Halifax, Nova Scotia
3. Arbitration: Binding arbitration under the Commercial Arbitration Act (Nova Scotia)

If arbitration is unavailable, disputes shall be resolved exclusively in the courts of Nova Scotia, and you consent to personal jurisdiction in such courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Your continued use of the Platform after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use of the Platform.

14. Severability & Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Dbox Consulting Inc. regarding the use of the Platform and supersede all prior agreements and understandings.

16. Contact Information

For questions or concerns regarding these Terms of Service, please contact: